Frequently Asked Questions
Simply reach out to our team, providing us with your needs for services and we can put together a custom security plan for you
Tell me more about what we should expect with security (1-10 agents).
1
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event. For ongoing details we consult the contract but prefer to invoice weekly.
2
What is the process for setting up the detail?
Our advance specialist will arrive early (up to one week in advance) to do a site visit and create an assessment. This helps us be more prepared for entrance/exits, and agent placement throughout the event space. Occasionally once our specialist does the advance we may request changes to the amount of agents if it’s deemed inappropriate.
3
Can I pay with a credit card?
Absolutely! We do charge a 3% processing fee, so please let us know so we can make that adjustment for you .
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
4
How do we choose the best options for us if we don’t even know what we need?
Please reach out with any and all questions. We are a very personal and professional company and our service is custom tailored to your specific needs. We know the right questions to ask to match you with the proper agents and help you come up with a personal protective plan for whatever your situation deems necessary.
5
Why can’t I just hire an agent on my own?
Because of state laws and regulations, a company must be licensed to provide security in the state, and hold insurance for agents who are unarmed and armed. Having a local licensed company can help you save money in your budget because many times big corporations subcontract out work to smaller companies because they don’t hold a license in your state.
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